For us, settling a covered loss is the essence of insurance. It is at the heart of American Hellenic’s identity as a leading marine insurer. We understand shipping and shipowners. Our priorities are to prevent disruptions to business and to invest in business development so as to respond better and faster to the requirements of our clients.
We have one of the shortest claim lifecycles -from claim to reimbursement- in the market.
Claims handling excellence
Daily claim reporting system
Anti-delay policies and procedures
Fast and efficient network of claims experts
Shortest period to reimbursement: 2 days
Largest period to reimbursement: 14 days
Current loss ratio: 69%
Our claims team
Nafsika Ioli Kontou