Claims

We have one of the shortest claim lifecycles -from claim to reimbursement- in the market.

For us, settling a covered loss is the essence of insurance. It is at the heart of American Hull’s identity as a leading marine insurer. We understand shipping and shipowners. Our priorities are to prevent disruptions to business and to invest in business development so as to respond better and faster to the requirements of our clients.

Our Claims Department is in continuous dialogue with the client, always seeking solutions, not exclusions. We believe in a pragmatic approach that aids swift and prompt settlement of all valid claims, and we are proud of having one of the speediest claim processing records in the market. Our hands-on team combines technical knowledge, seagoing experience, adjusting experience and law-oriented personnel with a collective deep understanding of marine insurance.

In addition, we can draw on an extensive network of competent surveyors, salvors, solicitors and other professional resources that may be required in order to provide loss mitigation and fast, efficient management of claims, even in the most complex cases. We are dedicated to further improving speed, efficiency, understanding and security to our clients wherever we can.

ahhic-Claims

Claims handling excellence

Daily claim reporting system

Anti-delay policies and procedures

Fast and efficient network of claims experts

Shortest period to reimbursement: 2 days

Largest period to reimbursement: 14 days

Current loss ratio: 67%

Our claims team

Kyriakos Psyrris​

Claims Executive

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CEO Ilias Tsakiris was recognized in The Investor Greece 2019 for his leadership in business and social responsibility. Throughout the year, Hellenic Hull made an impact at key industry events like the Capital Link Cyprus Forum, Insurance Conference, Delphi Economic Forum, and Maritime Cyprus 2019, advancing discussions on marine insurance and sustainability. The association also strengthened stakeholder engagement through presentations in Piraeus, London, and at P&I conferences. A standout moment was Tsakiris’ presentation at the World Maritime University, affirming Hellenic Hull’s dedication to training and education.

By 2001, the tides had shifted in favor of Hellenic Hull Mutual. At its 7th AGM, Hellenic Hull reported an impressive leap in its portfolio. The number of insured vessels had nearly doubled to 222, with a combined entered value exceeding $350 million.

HMA’s Chair Mr. Dounis shared an ambitious vision: the establishment of a marine campus in Greece, dedicated to promoting marine protection and ocean sustainability.

In April, Hellenic Hull made a notable contribution to the Merchant Marine Academy in Hydra, donating a GPS electronic device to enhance the students’ educational experience.

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